Terms of Service

The ground rules for working with GK Digital Solutions.

By using our website or engaging our services, you agree to the terms below. We've tried to keep them as plain and fair as the rest of how we work.

Last updated: 17 July 2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the GK Digital Solutions website and services. By submitting a form, booking an audit, or signing on as a client, you agree to be bound by these Terms. If you don't agree, please don't use our services.

2. Services Provided

GK Digital Solutions provides digital marketing services including but not limited to SEO, Google Ads and Meta Ads management, website design and development, branding, content marketing, WhatsApp and email marketing, lead generation, and CRM integration. The specific scope, deliverables and timelines for your engagement are set out in your service agreement or proposal, which takes precedence over this general description where the two differ.

3. Client Responsibilities

As a client, you agree to:

  • Provide accurate business information, brand assets and access credentials needed to deliver the service.
  • Respond to requests for approvals, content or feedback in a reasonably timely manner, since delays on your end can affect campaign timelines.
  • Ensure any content, claims or offers you ask us to advertise comply with applicable advertising laws and platform policies.
  • Maintain sufficient ad spend budget in your own ad accounts — ad spend is billed separately from our management fees.

4. Payments & Billing

Service fees are billed according to the plan or proposal you've agreed to (monthly or annual, per our pricing page). Ad spend (what you pay Google, Meta, etc. directly for media) is always separate from our management fee and is not included in the prices shown on our site.

We are in the process of enabling online subscription billing through Razorpay for greater convenience. Until that's live, invoices are shared and payments arranged manually after your onboarding call. Once online billing is available, subscribing to a plan will constitute your authorization for recurring charges until you cancel.

5. Cancellations & Refunds

Our plans are month-to-month by default, so you can cancel future billing at any time with 30 days' notice, effective from your next billing cycle. Fees already paid for work completed or in progress are non-refundable, since our time and ad platform work has already been delivered. Annual plans, where chosen, may include separate cancellation terms outlined in your specific agreement.

6. Intellectual Property

Any creative assets, ad copy, website code or content we build specifically for you as part of a paid engagement become your property upon full payment, unless otherwise agreed in writing. GK Digital Solutions retains the right to showcase completed work in our portfolio, case studies and marketing materials, unless you request otherwise in writing.

Our own pre-existing tools, templates, frameworks and internal processes remain our intellectual property and are not transferred as part of any engagement.

7. Confidentiality

We treat your business data, ad account access, and campaign performance figures as confidential, and we won't share them with third parties outside of what's needed to deliver the service (see our Privacy Policy). We expect the same discretion from clients regarding any of our proprietary processes or pricing shared during the engagement.

8. Limitation of Liability

While we work hard to deliver measurable results, digital marketing outcomes depend on many factors outside our direct control — platform algorithm changes, market conditions, your website or product performance, and third-party ad policies among them. We do not guarantee specific rankings, lead volumes, or revenue outcomes unless explicitly stated in a signed agreement.

To the maximum extent permitted by law, GK Digital Solutions' total liability for any claim arising from our services is limited to the fees paid by you for the specific service in the month the issue occurred.

9. Termination

Either party may terminate an ongoing engagement with 30 days' written notice. We reserve the right to suspend or terminate services immediately in cases of non-payment, misuse of our services, or requests to run campaigns that violate platform policies or applicable law.

10. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. Continued use of our website or services after an update constitutes acceptance of the revised Terms. The "Last updated" date above always reflects the current version.

12. Contact Us

Questions about these Terms? Reach out anytime:

These Terms are provided for general clarity and don't constitute legal advice. For a binding, engagement-specific contract, please refer to your signed service agreement, or consult a qualified professional.